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CONSUMER REDRESSAL ACTIONS ON CONSUMER AWARENESS IN KERALA

    Mohammed Ashraf K Kannampilakkal, Dr. L. Leo Franklin

Abstract

Consumers are defended against the marketing of goods and services which are dangerous to life and property. Consumers are allowed to direct, simple, and affordable relief under the act. Effective redressal department is accessible to consumers. They generally resolve controversies relating to product quality, price, and service. In India, consumer disagreement redressal agencies are created at the quarter, state, and public situations to arbitrate complaints filed by consumers against dealers or manufacturers. These redressal agencies have the governance to arbitrate the complaints entered from consumers against any disfigurement in the goods bought or scarcities in the services profited or any illegal/ preventive trade performs, etc. espoused by any dealer or person. The right to seek redressal is defined as the right to seek return due to impairment caused by illegal trade performances and mistreatment. The recompense bestowed depends on the degree of impairment. To dissect the influence of consumer redressal agencies on consumer mindfulness. To dissect the performance of consumer controversies redressal agencies.

Keyword : Consumer, mindfulness, Redressal

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September 05, 2023
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References


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